Date: July 7th 2025
Are you a service-oriented multi-tasker with a passion for photography and a keen eye for detail? Do you get energized by helping customers and supporting creative marketing projects? If so, you might be the perfect match for Xpozer!
🤝 Get to know Xpozer:
Xpozer is an innovative company that offers high-quality printing solutions for photography. Our unique, patented, and interchangeable photo print systems allow customers to display and swap their photos easily and stylishly. We take pride in our creative and customer-focused approach, always striving to exceed our customers' expectations. Our motto: “Better 1 photo on the wall, than 10 in a file.”
💪 Your Challenge as a Customer Happiness & Marketing Support Specialist:
In this versatile role, you are the heart of our customer interaction and an essential part of our marketing team. You will be the first point of contact for our customers in Europe and the United States, ensuring they have a fantastic experience. At the same time, you'll use your creative and technical skills to support our marketers with their projects.
What you'll be doing:
- Customer Happiness: You'll answer customer questions via email, phone, and chat, advise them on our products, and assist them with their orders.
- Problem-Solving: You'll resolve any customer issues quickly and efficiently, ensuring every customer has a top-notch experience.
- Marketing Support: You'll assist the marketing team in setting up campaigns, preparing newsletters, and managing content.
- Creative Content: You'll perform basic edits in Photoshop and help create visually appealing content for our website and social media channels.
- Working Smart: You'll use our systems and (AI) tools to optimize your workflows and continuously improve the customer experience.
What we're looking for:
- A passion for customer interaction and a natural drive to help people.
- You are tech-savvy and a quick learner when it comes to new systems; an interest in AI tools is a big plus.
- Basic skills in Adobe Photoshop or similar creative software.
- You are proactive, can work independently, and are a true team player.
- Excellent communication skills in both Dutch and English.
- Available for 32-40 hours per week.
What we offer:
- A challenging and versatile position in a growing company.
- The opportunity to work for an international brand with customers all over the world.
- Room for personal development, initiative, and innovation.
- Flexible working hours and a passionate, close-knit team.
- The chance to continuously develop your skills with new tools and techniques.
- 1 'baaldag' (a mental health day) per year, because sometimes you just need a day for yourself.
🎯 Ready for the challenge?
Are you the customer-focused and tech-savvy team player we're looking for? Apply directly for this vacancy or send us a message with your motivation (jobs@xpozer.com), and we will get in touch with you shortly.
Acquisition as a result of this vacancy is not appreciated.
